We were glad to see that complaints received a friendly, professional response from the company's reps we'd like to see a quicker turnaround though, because it often took several days to a couple of weeks for customers to get that reply. That's fine if you're just buying a small mat, but the cost to send back a rug that weighs 60+ pounds is going to be prohibitive.īurke Decor has an "A" rating and accreditation from the Better Business Bureau. You've got 30 days from the date your rug is delivered - fairly average - but not only will you have to pay for the return postage, but you'll also be charged a 5% restocking fee, deducted from your refund. You're not going to be blown away by Burke Decor's return policy. At least with this particular rug, there were a few more product images, including two that showed it in use in a couple of different rooms. You'll have to take BD's word for its popularity, though: there wasn't a single customer review on the product page. Also, be sure to look for the "Read More" link in the Product Overview if you want important details about the materials, construction, weight or dimensions of any rug you're considering.īurke Decor says that their best-selling rug is the Allegro Grey & Beige, rectangular in shape and made out of 100% polyester, with a starting price of $220 (or $187 at the sale price in effect during our most recent visit to the site). We were surprised to only find two images of this one-of-a-kind rug, neither of which showed what it would look like in a room this retailer doesn't offer the nice "see it in a room" tool you'll find with many of their rivals. ( You'll even get a $75 gift card with the purchase! Don't spend it all in one place.) If you need financing for such a large purchase, Burke Decor partners with Affirm, and you can prequalify right on the BD website. What's the most expensive rug you can buy from Burke Decor? It's appropriately called the "One of a Kind Woll Etched Grey Rug", and it's yours for the sale price of $18,194.25. You may already have an idea of your price range, desired colors or size, maybe even a favorite brand or designer using those to refine your results will help you not have to browse quite so many options. You could start your shopping by browsing the main Rugs page, but it may be easier to use the filters on the left side of the page. This particular online brand carries everything from wallpaper to pillows, and when it comes to rugs you'll find 11,000+ options. There are also several brand offshoots you may find as you shop for rugs, so don't be surprised if you're shopping elsewhere and you wind up back at Burke Decor. 30-day return policy customer pays return postage and 5% restocking feeīurke Decor was created back in 2007 in response to a designer having a hard time sourcing decor, materials, lighting fixtures and other items after Hurricane Katrina hit New Orleans.Free shipping in the lower 48 states on orders over $50.
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